Activate a handbook
Use the access code printed inside your Manager, Coach, or Trainer handbook.
Open activationGAMEBALL SUPPORT
How can we help?
Get help with a handbook, Digital Vault access, your account, or the limited Online Management Founding Pilot. Email admin@gameball.ca.
Find Vault downloads
Sign in with the account that received access, then open the Hockey Vault catalogue and choose your package.
Open the catalogueAsk a book question
Contact us about handbook content, missing access pages, or which role edition fits your needs.
Email supportFounding Pilot
Ask to join, report a confusing step, or raise an access, invitation, mobile, or privacy concern.
Open pilot guideDIGITAL VAULT PURCHASE SUPPORT
The Complete Vault is available now, with purchase support.
The 2026 Complete Hockey Digital Vault is US$39.00 plus applicable tax and provides access through July 1, 2027. It includes the Manager, Coach, and Trainer pathways for one purchasing account, licensed for one team and one season.
Purchases provide immediate access to downloadable and editable files, so change-of-mind refunds are not offered. Contact admin@gameball.ca promptly if you see a duplicate or unauthorized charge, paid but did not receive access, received materially defective or unavailable files, or received a product materially different from its description.
Include your GameBall account email and purchase-confirmation number. Do not email card numbers. GameBall will investigate, correct access, replace a defective file, or provide a refund where required by law. A full refund, payment reversal, or successful chargeback ends the related Vault access. Read the complete policy.
ONLINE MANAGEMENT FOUNDING PILOT
Report access concerns immediately.
Pilot teams should use sample or minimized information and should not enter real medical, emergency, or other highly sensitive player information until every role-access check has passed.
ACTIVATION CHECKLIST
Before you submit
- 1Create or sign in to your GameBall account.Use the account where you want the matching Vault access to live.
- 2Enter the code exactly as printed.Include the letters, numbers, and hyphens from the access page in your 2026 handbook.
- 3Add your Amazon Order ID.Each eligible Order ID may be used once.
- 4Upload a clear order-confirmation screenshot.The book title and Order ID must be readable.
- 5Watch the status shown on the activation page.After approval, sign in and open the matching role section in the Hockey Vault.
Still stuck?
Tell us which GameBall product you were using, what step you reached, your role, and the exact error message. Do not email passwords, payment-card details, medical information, or private player records.